Privacy Policy

This Privacy Policy applies to all personal information collected by Signals via the website located at runsignals.com.

The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably Identifiable:

  • whether the information or opinion is true or not; and
  • whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.

What information do we collect?

The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: Name, Email and Phone Number.

How we collect your personal information

We may collect personal information from you whenever you, or an authorised person, inputs such information into the website.

We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

Purpose of collection

The purpose for which we collect personal information is to provide you with the best service experience possible on the website and to communicate with you.

We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

By using our website, you consent to the receipt of direct marketing material. We will only use our personal information for this purpose if we have collected such information direct from you (or an authorised person), and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive personal information in direct marketing activity. Our direct contact is dave@runsignals.com

Data Retention and Access Statement

Technical Difficulties P/L (trading as Signals) is committed to maintaining the privacy and protection of your personal data. This statement outlines our data retention practices, as well as how you can request to access, modify, or delete your personal data in accordance with the General Data Protection Regulation (GDPR).

Data Retention

Technical Difficulties P/L (trading as Signals) retains personal data as long as we have an ongoing legitimate business need to do so. This includes retaining your personal data to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements.

We retain your personal data for a duration that is consistent with the original purpose of the data collection, and as necessary to comply with our legal obligations, enforce our agreements, resolve disputes, and protect our legal rights.

Data Access and Control

Under GDPR, you have the right to access your personal data that Technical Difficulties P/L (trading as Signals) holds, as well as the right to request the correction of any inaccurate personal data. You also have the right to request the deletion of your personal data, the restriction of processing of your data, or to object to the processing of your data.

To access, correct, or delete your personal data, please send a written request to our Data Protection Officer at [dave@runsignals.com]. Please include your full name, contact details, and a description of your request. We may need to verify your identity before processing your request, which we will do as quickly as possible.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the personal data we process against unauthorised access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as we improve Signals or as laws change. When we do, we’ll let you know—either with a notice on our site, an email, or another appropriate method.

If you continue using Signals after the changes go live, that means you’re okay with the updates. The way we use your data will always follow the version of the policy that was active when we collected it.

Updated: September 15th, 2022

Contact Information

If you have any questions about this Privacy Policy, how we handle your personal data, or your rights and choices, feel free to contact us at:

Email: hello@runsignals.com